Privacy Policy

How we collect, use, and protect your personal data

Last updated: May 2026

1. Who We Are

Centre Tobaira® is a psychology, coaching, and hypnotherapy practice operated by Luisa Fortuna Rondón MSc DHP Acc.Hyp., based in Valencia, Spain. For the purposes of data protection law, Luisa Fortuna Rondón is the data controller for personal data collected through this website.

If you have any questions about this policy or how your data is handled, you can reach us via the contact form or by WhatsApp at +34 611 121 598.

2. What Data We Collect

When you submit the contact form on this website, we collect:

  • Your name
  • Your email address
  • Any message or information you choose to include

We do not collect any data automatically through cookies, tracking scripts, or analytics tools. No cookies are set when you browse this website.

3. How We Use Your Data

The information you provide through the contact form is used solely to:

  • Respond to your enquiry
  • Arrange a session or answer questions about our services

We will never sell, rent, or share your personal information with third parties for marketing or any other purpose. Your data is not used for profiling, automated decision-making, or any purpose beyond responding to your enquiry.

4. Legal Basis for Processing

We process your personal data on the basis of your explicit consent, given when you tick the consent checkbox on the contact form before submitting. You may withdraw consent at any time by contacting us.

5. How Long We Keep Your Data

Enquiry data is retained only for as long as is necessary to respond to your message and complete any follow-up communication. Once our correspondence is concluded and no ongoing service relationship exists, your data is deleted.

If you become a client, any records related to your sessions are handled with strict professional confidentiality and retained only for as long as required by applicable professional or legal obligations.

6. Your Rights Under GDPR

If you are located in the European Union or European Economic Area, you have the following rights regarding your personal data:

  • Right of access — you may request a copy of the data we hold about you.
  • Right to rectification — you may ask us to correct inaccurate data.
  • Right to erasure — you may ask us to delete your personal data.
  • Right to restriction — you may ask us to limit how we process your data.
  • Right to data portability — you may ask us to provide your data in a portable format.
  • Right to object — you may object to our processing of your data.

To exercise any of these rights, please contact us via the contact form or WhatsApp. We will respond within 30 days.

You also have the right to lodge a complaint with the Spanish data protection authority, the Agencia Española de Protección de Datos (AEPD), if you believe your data has been handled unlawfully.

7. Data Security

We take reasonable technical and organisational steps to protect your personal data against unauthorised access, loss, or misuse. Communications sent via the contact form are transmitted securely.

8. Third-Party Services & Cookies

This website does not use third-party analytics, advertising, or tracking services. The website is hosted on standard web hosting infrastructure; the hosting provider may process server logs as part of normal operations, but we do not use these logs to identify individual visitors.

Typography is served directly from this website's own servers — no external font requests are made to Google or any other third party.

The contact form uses Web3Forms to deliver your message. Web3Forms processes the data you submit (name, email address, message) solely to deliver it to us. This processing is strictly necessary to respond to your enquiry and is covered by the consent you give when submitting the form. Web3Forms' privacy policy is available at web3forms.com/privacy.

We use a small piece of data stored in your browser's localStorage (not a cookie) to remember your response to the privacy notice banner. This data stays on your device and is never transmitted to any server. It expires automatically after 365 days.

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9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically.

10. Contact

For any privacy-related questions or requests, please contact Luisa Fortuna Rondón via the contact page or WhatsApp: +34 611 121 598.